Fifteen years building, implementing & advising leaders on AI and automation.
My career began in IT automation at BNY Mellon. In three months, four of us built systems that displaced nearly three thousand accountants.
What followed kept placing me inside the same dynamic. Cybersecurity, IT consulting, management consulting, and eventually HR leadership at Telstra, directing M&As and large-scale enterprise transformations — integrating business units, redesigning processes, redefining roles, and overseeing the retrenchments that resulted.
I kept landing in the same situation across very different industries, close enough each time to see what the technology did for the business and to the people on the receiving end. That eventually drew me back to academia, to research how AI and automation reshape labour markets, what it does to people's careers, and how leaders perceive and act on the technologies they're deploying.